Returns & Refunds Policy

Digital Products

Because TITIYAH digital products are delivered electronically, digital purchases are generally non-refundable once they have been delivered or made available for download, except where otherwise required by applicable law.

If you experience a problem accessing your download, receive an incorrect file, or encounter a problem with your order, please contact TITIYAH so we can help resolve the issue.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us with your order information. We will review the purchase and determine whether a refund is appropriate.

Physical Products

As TITIYAH grows, we may introduce physical products. Return and refund eligibility for physical products will be provided in the applicable product description or return terms available at the time of purchase.

Items that are personalized, customized, final sale, or otherwise identified as non-returnable may not be eligible for return or refund, except where required by applicable law.

Damaged, Defective, or Incorrect Items

If you receive a physical product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. We may request your order information and photographs so we can review the issue and determine the appropriate resolution.

Refunds

When a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions About Your Order

If you have questions about a purchase, refund, or order issue, please use the Contact page on our website.